What Information We Hold and Why
When you open an account, we collect your name, contact details, and the payment method you register — whether that is JazzCash, Easypaisa, Raast or a bank debit card. This information is needed to process deposits, verify withdrawals and keep your wallet activity accurate. We also
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collect device identifiers and session data each time you access the platform from your phone or browser, so that your account state carries over without interruption. Financial transaction records tied to your JazzCash or Easypaisa wallet are retained as required by applicable law and for dispute
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resolution. We do not sell your personal data to third parties. Data shared with payment processors — including Raast rails — is limited strictly to what those processors need to complete a transaction. If you contact our support team, the conversation log is stored to help
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resolve any follow-up queries. All data handling depends on local law and is applied only where local law and eligible regions permit. You have the right to ask us what data we hold, request corrections, or ask for deletion where no legal retention obligation applies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.